Privacy Policy

Bluepet is committed to protecting the privacy of its customers and users. Based on this, we have developed this Privacy Policy which governs the collection, use, disclosure, transfer and storage of Customer Data. Our activities on the Internet are in accordance with all relevant activities and relevant European Union legislation and the laws of the Republic of Estonia. Take a moment to read our Privacy Policy.


Collection and Use of Personal Data

Personal Data is your personal data that is collected or processed by Bluepet in connection with, or in connection with, the execution of a contract with an individual and the fulfillment of any legal obligation.

The collection of loyal customer personal data may take the following forms:

• providing contact information (including your name, personal identification code, postal address, telephone number, email address, preferred contact method) on our website or elsewhere (eg stores);

• accessing the Website from the Customer's account information or through cookies

• storing personal contact information or purchase preference information when making a purchase or order in our store or online store (Bluepet may ask you to voluntarily provide personal and personal information on certain areas of the website. Required personal information may include name, address, zip code, email address, telephone number, data);


Collection of other data

We also collect non-personally identifiable information - data that cannot be directly associated with one specific person (gender, age, language preference, location).

We may also collect customer activity data on our website. This data is aggregated and used to provide more useful information to our customers and to identify which parts of the website, products and services are most interesting. Aggregate data will be treated as non-personal data in this privacy policy.


Use and storage of personal data collected

With the personal information we collect, we can inform our customers about Bluepet product news, campaigns and upcoming events. A customer who does not wish to be on our newsletter list or be notified of products that may be of interest to them may at any time remove themselves from the intended audience.

We also use the personal information we collect to deliver the goods and to fulfill our obligations to the customer.

By accepting the terms of this Privacy Policy, you agree to Bluepet's automated processing of your data. You can always withdraw your consent through our website or by submitting a written submission. There shall be no retroactive effect on the application or the withdrawal of consent.

In order to better serve the customer, Bluepet may disclose information about individual users to a third party that provides Bluepet services and is contractually bound to keep the information shared confidential. A third party is, for example, our partner, whose job is to transport goods for sale in an e-shop or to provide hire purchase services.

Customer's personal information will be retained by Bluepet until the termination of the Loyal Customer Agreement. Data that Bluepet is required to retain pursuant to law (eg accounting data) shall be retained by Bluepet subject to the requirements of law.


Modification of personal data collected

The personal data collected to identify and contact the customer can be viewed, modified and supplemented by the customer on our website in the "My Information" area.

If the e-mail (username of the Bluepet website) changes, please let us know as it cannot be changed by the customer.


Protection of personal data

Bluepet takes all precautionary measures, including administrative, technical and physical measures, to protect Customer's personal information. Only authorized persons have access to edit and process data.

If you suspect that your personal information has been treated in a manner contrary to this Privacy Policy or there is a risk that your information may have been leaked to a third party, please let us know immediately. Only in this way can we keep the potential damage to a minimum.

The Customer shall have the right to request the termination of the processing of his or her data, information on the use of the data and the transfer of the data to himself or to a third party in a commonly used format. In order to avoid misuse of customer data and rights, applications may only be submitted in a form that can identify the applicant (digitally signed or personally signed at the representative office). We have 30 days to respond to such requests.

We shall treat a claim for termination of data processing as an application for termination of a loyal customer agreement.



All customer personal information that comes to our knowledge when visiting the Bluepet Online Store and making purchases will be treated as confidential information. An encrypted data communication channel with banks ensures the security of the buyer's personal data and bank details.


Privacy Policy Terms and Changes

You are here to access our website or to complete a loyal customer application